Privacy Policy

This Privacy Policy explains how Vialqen collects, uses, and protects your personal information when you visit our website or make a purchase.

Last Updated: June 24, 2026

Overview

Vialqen respects your privacy and is committed to protecting your personal information. By using our website, placing an order, or contacting us, you agree to the collection and use of information as described in this Privacy Policy.

Information We Collect

We may collect personal information that you provide directly to us, including:

• Your name
• Email address
• Phone number
• Billing and shipping address
• Order details and purchase history
• Payment-related information processed securely through payment providers
• Messages or information you send to our customer support team

Information Collected Automatically

When you visit our website, certain information may be collected automatically, such as your IP address, browser type, device information, pages viewed, referring websites, time spent on our site, and interactions with our website.

This information helps us improve website performance, understand customer behavior, prevent fraud, and provide a better shopping experience.

How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Send order confirmations, shipping updates, and customer service messages
• Respond to your questions and support requests
• Improve our website, products, and customer experience
• Detect and prevent fraud, unauthorized transactions, or security issues
• Provide marketing communications if you have opted in
• Comply with legal, tax, accounting, and regulatory obligations

Cookies & Tracking Technologies

Our website may use cookies, pixels, and similar technologies to remember your preferences, analyze website traffic, improve functionality, and support advertising or marketing activities.

You can adjust your browser settings to refuse cookies or notify you when cookies are being used. However, some website features may not function properly if cookies are disabled.

Sharing Your Information

We do not sell your personal information. We may share necessary information with trusted third parties that help us operate our business, including:

• Payment processors
• Shipping and delivery providers
• Order fulfillment partners
• Website hosting and e-commerce platform providers
• Marketing, analytics, and advertising service providers
• Customer support and communication tools
• Legal, tax, or compliance service providers when required

These service providers are only given the information needed to perform their services.

Payment Security

Payment information is processed securely through trusted payment providers. Vialqen does not directly store your full credit card details. Your payment information is handled through encrypted and secure payment systems.

Email Marketing

If you subscribe to our newsletter or opt in to receive marketing communications, we may send you emails about new arrivals, promotions, special offers, and updates.

You may unsubscribe at any time by clicking the unsubscribe link in our marketing emails or by contacting us directly.

Data Retention

We retain personal information for as long as necessary to fulfill orders, provide customer support, maintain business records, comply with legal obligations, resolve disputes, and enforce our policies.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information where applicable
• Opt out of marketing communications
• Request information about how your data is used or shared

To make a privacy-related request, please contact us at corey@peakport.store.

International Orders

If you place an order from outside the United States, your information may be processed or transferred to service providers in other countries as needed to complete your order, provide support, and operate our business.

Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take appropriate steps to remove it.

Security

We take reasonable steps to protect your personal information from unauthorized access, loss, misuse, disclosure, or alteration. However, no method of online transmission or electronic storage is completely secure.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or policies of third-party websites. Please review their privacy policies before providing personal information.

Changes To This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this page periodically.

Questions About Your Privacy?

Contact our customer support team if you have any questions about this Privacy Policy or how your personal information is handled.

Contact Information

Store Name: Vialqen

Website: vialqen.shop

Email: corey@peakport.store

Phone: (678) 910-2487

Store Address: 921 Beaver Creek Way, Tallahassee, Florida 32301, United States