Terms of Service

Welcome to Vialqen. Please read these Terms of Service carefully before using our website or placing an order.

Last Updated: June 24, 2026

Overview

This website is operated by Vialqen. Throughout the site, the terms “we”, “us”, and “our” refer to Vialqen. By visiting our website, browsing our products, or purchasing from us, you agree to be bound by these Terms of Service.

Online Store Terms

By using this website, you confirm that you are at least the age of majority in your state, province, or country of residence, or that you have permission from a parent or legal guardian to use this website.

You may not use our products, website, or services for any unlawful or unauthorized purpose. You must not violate any applicable laws when using our website.

Products & Availability

We make every effort to display our products, colors, descriptions, prices, and availability as accurately as possible. However, slight variations may occur due to photography, lighting, screen settings, product batches, or manual measurement.

Product availability may change without notice. We reserve the right to limit quantities, discontinue products, or refuse orders at our discretion.

Pricing & Promotions

Prices for our products are subject to change without notice. Promotional offers, discounts, and sale prices may be available for a limited time and may be modified or discontinued at any time.

We reserve the right to correct pricing errors, product information errors, or order details if any inaccurate information appears on our website.

Orders & Payment

When you place an order, you agree to provide accurate, current, and complete purchase and account information. This includes your billing address, shipping address, email address, phone number, and payment information.

All payments must be successfully authorized before an order is processed. If your payment cannot be verified or completed, your order may be delayed or canceled.

Order Acceptance & Cancellation

Receiving an order confirmation does not mean that your order has been accepted. We reserve the right to refuse, cancel, or limit any order for reasons including product availability, suspected fraud, incorrect pricing, incorrect product information, or violation of these Terms of Service.

If you need to change or cancel your order, please contact us as soon as possible. Once an order has been processed or shipped, changes or cancellations may not be possible.

Shipping & Delivery

Orders are typically processed within 1–3 business days after payment is confirmed. Standard delivery usually takes approximately 7–15 business days after the order has shipped.

We offer free standard shipping on eligible orders over $80. Orders under $80 will be charged a standard shipping fee of $6.99.

Delivery times are estimates only and may vary due to carrier delays, weather, customs processing, holidays, incorrect addresses, or other factors outside our control.

Returns & Exchanges

Eligible items may be returned within 30 days of the delivery date. Items must be unworn, unwashed, unused, unaltered, and returned in their original condition with tags and original packaging attached.

Customers are responsible for return shipping costs unless the item received is damaged, defective, or incorrect due to our error. Please review our Returns & Exchanges page for full details.

Customs, Duties & Taxes

For international orders, customs duties, taxes, import fees, or brokerage charges may be required by your local customs office. These charges are not included in the product price or shipping fee and are the responsibility of the customer.

Accuracy Of Information

We do our best to ensure that the information on our website is accurate and up to date. However, we do not guarantee that all product descriptions, prices, promotions, availability, or other content will always be error-free, complete, or current.

We reserve the right to correct errors, update information, or cancel orders if any information on our website is inaccurate.

User Conduct

You agree not to use our website or services to:

• Violate any laws or regulations
• Submit false, misleading, or fraudulent information
• Interfere with the security or operation of our website
• Upload or transmit viruses, malware, or harmful code
• Collect or track personal information of others without permission
• Use our website for spam, phishing, scraping, or abusive activity

Intellectual Property

All website content, including text, images, graphics, logos, product photos, designs, icons, and page layouts, is owned by or licensed to Vialqen and is protected by intellectual property laws.

You may not copy, reproduce, distribute, modify, display, or use any content from our website without our prior written permission.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the content, privacy practices, policies, or actions of third-party websites. Please review their terms and policies before using their services.

Limitation Of Liability

To the fullest extent permitted by law, Vialqen shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of our website, products, or services.

We do not guarantee that our website will always be secure, uninterrupted, error-free, or available at all times.

Indemnification

You agree to indemnify and hold harmless Vialqen, its owners, employees, partners, service providers, and affiliates from any claim, demand, loss, liability, or expense arising from your breach of these Terms of Service or your violation of any law or third-party rights.

Privacy Policy

Your use of our website is also governed by our Privacy Policy. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

Changes To These Terms

We may update, modify, or replace these Terms of Service at any time. Any changes will be posted on this page with an updated “Last Updated” date. Your continued use of our website after changes are posted means you accept the revised terms.

Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the applicable laws of the United States and the State of Florida, without regard to conflict of law principles.

Questions About These Terms?

Contact our customer support team if you have any questions about these Terms of Service.

Contact Information

Store Name: Vialqen

Website: vialqen.shop

Email: corey@peakport.store

Phone: (678) 910-2487

Store Address: 921 Beaver Creek Way, Tallahassee, Florida 32301, United States